Manatee & Sarasota Counties, Florida
Technology
Made Simple.
Computer repair and friendly tech help for homes and small businesses across Bradenton, Sarasota and beyond. Plain English, no jargon, no guesswork. Owner-operated since 1999.
- Secure
- Support
- Solutions
- Success
Which one sounds like you?
Home & personal
"My computer is slow." "I think I have a virus." "I bought a new laptop and I'm stuck." "I just need someone to show me how."
See home servicesBusiness & growth
"Our systems keep going down." "We miss calls and lose the customer." "I want follow-up, booking and reviews to happen automatically."
See business servicesComputer repair & home tech help
Tell us what it's doing in your own words. We'll translate, diagnose and fix it.
Hardware repair
Cracked screen, dead battery, won't power on.
Laptop screens, power jacks, drives, memory and fans repaired or replaced.
Virus & malware removal
Pop-ups, scary warnings, strange browser behavior.
Full clean-up, security hardening and a plain-English explanation of what happened.
Data recovery
Photos or files you thought were gone.
Recovery from failing drives, plus a backup plan so it never happens twice.
New computer setup
New machine still in the box.
Setup, data transfer, email, printers and updates so it's ready to use.
Network & Wi-Fi
Dead spots, dropped connections, slow internet.
Router setup, secure Wi-Fi, wired runs and whole-home or office coverage.
Tune-ups & optimization
Takes forever to start up.
Clean-up, updates, storage and startup fixes that bring the speed back.
Printer & device help
It worked yesterday.
Printers, scanners, phones and tablets connected and talking to each other.
One-on-one lessons
You want to actually understand it.
Patient, jargon-free coaching at your pace, on your own device.
How it works
1. Call or book
Describe the problem however it makes sense to you. No forms, no phone tree, no jargon.
2. We diagnose
Remotely, at your home or office, or on our bench, whichever gets you fixed fastest.
3. Back up and running
Most software cleanups and diagnostics are handled the same visit, and you're kept updated at every step.
Your files come first. Before any major system change or hardware swap, we back up or recommend a backup, so your photos, documents and business files stay exactly where they belong.
Remote, onsite or bench?
Remote support
Best for slow computers, virus removal, software issues and tune-ups. We connect securely, you never leave the house.
Onsite visit
Best for Wi-Fi and networking, new equipment setup, printers and anything involving more than one device.
Bench repair
Best for physical damage and machines that won't start. We take it in, work on it and get it back to you.
Not sure which one you need? That's what the phone call is for.
For small businesses
Managed IT + the ACS Growth Engine
Most local businesses lose customers in the gaps: the missed call, the quote nobody followed up on, the review that never got asked for. The ACS Growth Engine is our all-in-one CRM and automation platform that closes those gaps, and we set the whole thing up for you.
Missed-call text-back
Miss a call and a friendly text goes out within seconds, so the caller talks to you instead of the next company on the list.
Automatic follow-up
SMS and email nurture sequences that keep working after you've gone home for the day.
Pipelines in one place
Every lead and job tracked from first inquiry to paid, with nothing falling through the cracks.
Booking & payments
Online calendars, reminders and invoicing built in, connected to the same contact record.
Review requests on autopilot
Happy customer marked paid? A review request goes out automatically.
Managed IT behind it all
Networks, workstations, backups and security maintained so the growth engine has something solid to run on.
One dashboard instead of five subscriptions
Email marketing, SMS, funnels, your booking calendar, pipeline management and review automation all consolidate into a single system. A standard deployment, complete with your pipelines, nurture sequences and calendars, typically launches in 5 to 7 business days.
Meet Ask Computer Bill
Bill Campbell has been fixing computers and teaching people how to use them here in Manatee and Sarasota County since 1999. That's more than 27 years of the same promise: explain it in plain English, fix it properly, and treat your data like it matters, because it does.
You're not calling a call center. You're calling the owner.
- U.S. Air Force Veteran
- CompTIA A+ Certified
- AI Certified Professional
Questions people ask
Let's get it working again.
Pick up the phone and talk to Bill. No jargon, no pressure, no run-around.